Cancellation / No-Show Policy
Lure Salon kindly requires a 24-hour notice for all cancellations.
Cancellations: We understand that unforeseen things happen. Therefore, the first cancellation within 24 hours will be allowed at no charge. The second cancellation within 24 hours will result in a $50 charge, and a credit card will be required to secure future appointments. The third cancellation made within 24 hours will result in 100% charge of total services booked.
No-Shows: Likewise, the first no-show will be allowed at no charge. The second no-show will result in a $50 charge, and a credit card will be required to secure future appointments. The third no-show and any future no-shows will result in 100% charge of total services booked.
To provide great customer service for all our clients and as a courtesy to the next client, please be mindful of your appointment time and arrive on time. Arriving 15 minutes past your appointment time may result in modifications being made to your services or cancellation of your services.
We pride ourselves in offering superior customer service and customer delight; therefore, we will work with you on cancellations and tardiness. However, No-Shows are regulated by our software and are Non-Negotiable.
Thank you...We appreciate you!